We process your personal data for the purpose of providing you with the Boxol services you choose to use. The Boxol Services mainly include the booking, purchase, issuance and shipping of tickets; the information service regarding events on sale, opening dates and other information related to these events; the registration service on the Boxol.IT platform through the creation of a personal account; the newsletter service and an advertising and promotional service by our event partners.
Each of the purposes listed above is based on an assumption that legitimizes the processing of your data by us:
- Fulfillment of contractual and legal obligations (art. 6 lett. b) and c) GDPR) - Purpose of booking service, purchase, issue and shipment of tickets.
Through our online platform we give you first of all the possibility to buy, in a practical and safe way, the ticket to attend your favorite event. If you purchase it, we enter into a Distance Selling Agreement which, in order to be properly and correctly executed, requires the processing of some of your personal information, as required by law and in particular by the sector regulations on taxation, public security and secondary ticketing. These pre-contractual and contractual relationships include the provision of support services in relation to one or more of our services. We may, for example, use your e-mail address not only to send you confirmation of your booking, but also a reminder of the event; to notify you that the event you have purchased has changed or has been cancelled and so set up the refund procedure using the payment details you provided to us during the purchase process. Are necessarily included in the execution of our contractual relationship also the purposes of administrative and accounting arising from the contract that we have concluded, such as, for example, sending the invoice for the provision of ticketing service.
- Legitimate interest of ART4ART SRL Società Benefit (art. 6 letter d) GDPR) - Direct marketing purposes (soft spamming) and other commercial purposes.
Article 130 of the Privacy Code, Recital 47 and Article 6 of Regulation (EU) 2016/679, if you have previously purchased one of the Boxol Services, grants us the possibility to send you to the same email address that you provided during the purchase process, promotional communications relating to similar Boxol services. This type of service arises from the need to satisfy what we believe may be a specific interest of yours based on your previous purchases, such as a subscription to an event that takes place every year and that you want to book in advance in order not to miss the opportunity to participate. If you do not want the data you have given us on the occasion of a previous purchase to be used to send you later marketing communications related to what you have already bought on Boxol.IT, you have the possibility to object to this treatment from now on and at any time, by sending us an e-mail at email@example.com or by refusing to continue to receive this type of communication in a simple and free way by clicking on the "Unsubscribe" button at the bottom of each of our communications.
Other business reasons allow us to legitimately process your personal information. For example, we may conduct market research and analysis to improve our Boxol services or we may conduct auditing activities to ensure the security of our operations and those of our event partners or we may need to protect and exercise our rights when we are permitted to do so by law.
Finally, it is in our interest to monitor the site and the bookings made in order to identify and prevent any illegal behavior such as scalping, infringement of intellectual property rights, fraud or other crimes.
- Your consent (art. 6 lett. a) GDPR) - Purposes of subscription, newsletter, notification service fo ticket's availability and marketing activities.
The processing of your personal data for the performance of the Boxol services that we list below is based on your prior express consent:
a) Boxol.com subscription service. In order to make available to you on our platform a personal account from which you can manage more quickly and easily your purchase orders, your contact details and your privacy preferences, we ask you to provide us with some of your personal data and to express your consent to the processing of such data before completing your registration. If you give your consent, we will proceed to register you on the site from which, if you change your mind, you can always unsubscribe by selecting the "Delete" button from your account or request it by e-mail.
b) Newsletter Service. We offer you a newsletter service only if you think it would be useful to receive our updates on upcoming events. If you voluntarily provide us with an e-mail address to be registered in our newsletter list and at the same time declare that you have read this Policy, we will send you occasional communications with the major news of Boxol.IT. You may unsubscribe at any time by clicking on the "Unsubscribe" button that you will find below each newsletter or, alternatively, request to be removed from our newsletter list by writing us an e-mail.
c) Notification service for new ticket availability. For some events on sale on our website, we offer a notification service when new availability is available, if at the time of your attempt to purchase tickets wre already finished. If you decide to sign up for this service, we will contact you by text message as soon as the event organizer notifies us of any new availability for your favorite event. You can unsubscribe from the notification service at any time by logging into your personal account and revoking your previous consent in the "My Alerts" section.
d) Marketing Service. If you wish, you can receive from us commercial communications via e-mail related to the activities that we promote on our portal, special offers reserved, information on products or services also provided by third parties, satisfaction questionnaires or to participate, for example, in surveys and competitions. This type of activity is subject exclusively to your will, which you can express by selecting the option "I agree" or "I do not agree" during registration or purchase on our site. However, you can always change your mind and modify your past preference or contact us and ask us to revoke your consent. When we send you promotional communications that relate to products or services provided by third party companies, we never transmit or give your personal information to these companies.
For purposes other than those set out above in letters a), b), c) and d) we will always seek your express and specific consent.